AppleCare gives me that warm fuzzy feeling.
Recently my iBook got sick with power problems. Back on the 24th I played the typical ignorant customer and took it into the AppleStore without an appointment. They were very nice and sent me back to the Genius Bar. No, it doesn’t have beer, I asked. After a few minutes a guy emerged from the back room and asked me a few questions. He took my iBook telling me that I would have it back in 7-10 days. “That’s good enough for me” I said and left.
I’m typing this post on my iBook. It was delivered earlier today, the 26th. Just two days later. Amazing. With this kind of service and a great OS I will be a dedicated Apple customer for many years to come.